ADT Review
Last Updated: January 2024
- Protection at home or on-the-go
- Award-winning 24/7 mobile services by trained professionals
- Wristbands & pendants are 100% waterproof
- No long-term contract
- No equipment fee
Overview
For many individuals getting older can feel overwhelming, and as much as you want to live your life normally, there are a number of changes you ultimately have to make in order to ensure you are safe and healthy at all times. One of the hardest changes to accept is that activities that were once easy for you may now be a bit of a struggle, and if your eyesight, hearing, or balance is compromised then you may not feel as confident as you used to inside your own home. For some, this can mean requiring extra assistance in the form of a care aide, but for others, a desire to remain as independent as possible means having to figure out another solution to give you that feeling of security so you can go about your life without worry. This is where ADT is ready to step in with their medical alert systems specifically designed for seniors looking to take their health seriously.
Whether you’re seeking an easy way to implement alerts inside your home or you want more freedom to garden or grocery shop, ADT has medical alert plans for every lifestyle and will provide you with peace of mind, wherever you are. Affordably priced and easy to set up, you can receive protection virtually anywhere, anytime, and with just a single push of a button trained professionals will be able to respond in case an emergency occurs. Thanks to ADT, you will be able to remain independent longer through contract-free plans that connect you to fast, reliable assistance 24/7.
PROS | CONS |
---|---|
Landline, Wireless, & Mobile Alert Systems Available | Fall Detection† not Included with All Plans (†Fall detection does not detect 100% of falls) |
Affordable Pricing that Won’t Increase** | |
No Long-Term Contracts Required | |
Fast Response from Trained Monitoring Professionals | |
Free Next-Day Shipping‡ (‡Order must be placed before 2PM EST) |
Who are ADT Medical Alert Systems For?
If you have noticed that you aren’t as steady on your feet as you used to be, or you suffer from a medical condition that could cause you to require assistance when no one else is around, then an ADT Medical Alert System may be right for you. ADT offers seniors a way to remain independent within their own home for longer, delaying the need for assisted care in some cases. Depending on your health and personal living situation, having a direct way to contact a trained, compassionate professional can help to eliminate many of the daily worries you face and the anxiety that surrounds the “what ifs” that come with thinking about your health.
With an ADT system you will have an easy to use button that simply needs to be pushed in order to connect you to a professional. Once connected, you can tell them what you are experiencing, and they will be able to then dispatch emergency services to your location if you require them. Perfect for individuals who aren’t always within reach of a phone, or like to keep busy outside of the house but still want that lifeline, your waterproof button is always with you and always waiting for the unexpected.
Every year, one out of every three people over the age of 65 will experience a fall. If that happens to you, making sure you are safe and having someone looking out for you can make a big difference and ADT works hard to ensure they provide you with a quick response time when you call. No matter the time or day, ADT monitoring occurs around the clock and as a US based company there will always be someone available to respond. Responders are all highly trained and even receive additional senior-sensitive courses so you can speak to a caring, knowledgeable individual every time.
ADT medical alert systems may be senior-focused, but the truth is that anyone who needs easy access to emergency service within their home or while they are on the go may benefit from enrolling. If you are concerned about being on your own inside, or want to feel more protected when out and about, you can reach out to a knowledgeable representative at ADT today to discuss your situation and see if their Medical Alert Systems are right for you.

Why Choose ADT?
Not only does ADT offer medical alert systems, they are also the #1 smart home security provider within the USA. Known for providing high value and trustworthy services, ADT has been in the protection business for 148 years and has helped over 6 million Americans feel safer within their own homes. Spread out across the USA, ADT has over 200 locations and is an American based company that uses their own in-house monitoring centers in order to give you better service no matter the day or time. Making customer security a top priority, it is easy to see why so many people choose ADT to help them feel safer daily, and why they are a popular choice for seniors who want on-going, compassionate support as they age in place.
As for their medical alert systems, ADT has created 3 package options that are designed to suit different lifestyles and help seniors across the nation enjoy greater freedom and independence. With no charge for the equipment itself, you only pay for the daily monitoring which is affordably priced so that seniors on a budget won’t have to worry about the cost. Keeping you comfortable and content, you no longer have to stay by your phone in case something happens and instead can move around freely with your portable, waterproof button. This means if you do happen to fall, or require assistance, all you will need to do is push your button and you will automatically connect with a real, live agent who can dispatch emergency services to your exact location if necessary.
Ordering Process
ADT has created their services to be as simple and as straightforward as possible, and they make enrolling in their plans incredibly quick and easy. All you will need to do is visit this site [link out to DA page], and enter your information for a free quote or call the number provided. ADT Health offers 3 plan options to see what they include and which one might be the perfect fit for your unique and specialized needs. Differing mainly based on how portable they are, and whether or not they require a landline, each plan is intended to give you back your independence.
Once you’ve called in or entered your information, an ADT rep will discuss the options most suitable for your needs. You can also include any add-on services or products that you feel you might require. From there, you can lock in current pricing while finalizing your purchase, and thanks to ADT’s ForeveRate Guarantee, your cost will remain the same for the entire duration of your time with the service. Not only is the price locked-in, but you won’t have to sign any long-term contract to make this happen, and with flexible payment options and no fixed-term agreements you can enjoy your new medical alert system and still have the freedom to cancel it in the future if it no longer suits your needs.
Once you have finished placing your order, your new medical alert system will be packed up and shipped directly to your home and all eligible purchases will include free next-day shipping as long as they are placed before 2pm EST. Everything will also be sent to you ready-to-use out of the box, so all you will need to do is unpack your system, plug it in, and go. No technician is required, and if you do have any questions you are welcome to reach out to ADT directly where a knowledgeable representative can answer any questions you may have about your equipment.

Products Available
Anyone who has done a bit of research into medical alert systems will probably be familiar with some of the key pieces of equipment offered. But, if you are completely new to these products, you will want to fully understand what you are getting before you purchase it.
The main piece of equipment that you are going to have once you enroll is your medical alert button. Portable and waterproof, this button will either be offered as a pendant or bracelet and will be your way of alerting the monitoring center when you need assistance. Simple to use, there is just a single button contained on your device and it only takes one push to be automatically connected to a trained representative. With ADT, all alert buttons are 100% waterproof meaning you can wear them in the rain, in the shower, and even in the bath, which is essential so that you can make sure you always have your button on you at all times.
Your medical alert button will then be connected to your base unit, which is your hub. Featuring an additional help button, as well as a two-way speaker and test light this will be placed somewhere within the home that’s easy to reach. For those who use a landline you can connect your base to that, or, if you want something with greater range you can opt for a wireless connection. Not sure which is right for you? An ADT professional can help explain your options in greater detail and guide you to making the correct choice.
Other potential equipment you will have the option of adding on to your base package can include:
- Fall Detection Pendants
With the standard included pendant there is a button that you will need to push any time you require assistance, however, if you’re concerned about situations where you could fall and be unable to push that button then a fall detection pendant may be worth considering. Automatically detecting when you fall down, this specialized pendant won’t require you to manually push a button and can still alert the monitoring team so they can speak to you and dispatch emergency services if they are required.
- Wall-Mount Buttons
Your bracelet or pendant is meant to be worn at all times, but if you would like a secondary option for alerting the monitoring team to an emergency then you can add a wall-mounted button anywhere in your home. Perfect for beside the shower, in hallways, or even on a nightstand, these large buttons are easy to push and connect you to the same immediate services as your wearable device.
- Lockboxes
A lockbox is a smart and easy way to make your home more accessible to those you trust and they will house a copy of your key so friends, family, or emergency personnel can enter your home when necessary. Simply set your numeric code to something you can remember, place a copy of your key inside, and then share the code with trusted individuals who may need to enter in situations when you’re unable to unlock and open the door for them.
Packages & Pricing
To keep everything simple and easy to understand, ADT has created 3 package options for you to choose from. Based on your lifestyle, the first package is the Basic option for seniors who only need monitoring within the house and who don’t leave the home unattended. This system does require a landline to connect to, and will give you a full 300 ft. range from the base station so you can move around the house comfortably and confidently.
Like to go outside and get some gardening done? The Plus package gives you a bit more range and offers protection both inside the house and around the property – allowing you to still feel safe even when you’re outside. With the Plus plan, no landline is required as it connects to a wireless network, and you will enjoy up to 600 ft. of range from your base station.
Lead a more active lifestyle and always find yourself on the go? The final package is perfect for seniors who want access to assistance no matter where they are and can benefit from the added protection of GPS monitoring so help can always find them. With an On-the-Go Medical Alert System you can head to the grocery store, meet up with friends, and take long walks in the park all while knowing that emergency support is only a single button-push away.
Regardless of which package you ultimately go with, your purchased plan will always include:
- 1 Free Regular Pendant or Wristband
- Free Battery Replacements
- 2-Way Talk with ADT through the Base
- No Long-Term Contracts
- ForeveRate – your price will never change
- Next-Day Shipping (for orders placed before 2PM EST)
As for pricing, all of the equipment is included with your plan free of charge, but there is a monthly cost for on-going monitoring services. The chart below helps to break down the pricing, and will highlight some of the key features for each of the 3 available packages.
Basic | Plus | On-the-Go | |
---|---|---|---|
Monthly Cost | $29.99 | $35.99 | $39.99 |
Suitable For: | Inside Home | Home & Yard | Anywhere within AT&T’s US Wireless Coverage Area |
Connection | Landline | Wireless | Mobile with GPS |
Fall Detection† | n/a | Yes (optional) | Yes (optional) |
Home Temperature Monitoring | Yes | Yes | n/a |

Bottom Line
If you aren’t feeling as safe or as comfortable in your home anymore due to aging-related concerns or health issues then ADT Medical Alert Systems may be able to help. Offering a way for you to regain your independence and your mobility, ADT’s packages are designed to give you protection both inside the home and outside on-the-go, and are an effective way to get immediate assistance, when you need it most. Through their affordable pricing, professional monitoring agents, and trusted reputation ADT sets themselves apart from competitors and will ensure you receive a fast and caring response should you ever require it. Don’t settle for less, check out ADT’s medical alert systems today and sign up for the perfect package that will allow you to confidently continue to age in place.
Disclaimer: An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel. Fall detection monitoring service is only available with Medical Alert Plus and On-The-Go emergency system. The On-The-Go emergency system and services use and rely on the availability of cellular network coverage and the availability of global positioning system (GPS) data to operate properly. The GPS is not operated by ADT. Prices subject to change. Systems remain property of ADT. No termination fees.
‡Overnight shipping delivery Monday through Friday. Saturday and Sunday delivery are not available. Overnight shipping valued at $9.99
**Excludes applicable taxes or modifications to services after initial purchase.
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