One Call Alert Review
Last Updated: September 2023
- Complete protection with flexible pricing
- Backed by decades of industry experience
- In-home & mobile devices available
- Highly trained emergency operators available 24/7
- No contracts, testing fees, or hidden charges
- Call 800-908-4235
Overview
Offering seniors a way to live independently while remaining protected, One Call Alert is an emergency response system dedicated to keeping your family safe. Whether you’re at home or on-the-go, One Call Alert has convenient devices that are always with you, ensuring that help is only one push of a button away. Featuring easy-to-use equipment, you will enjoy 24/7 access to highly trained emergency operators who are always live and ready to respond to any on-going situations.
No contracts, costly plans, or unnecessary equipment, One Call Alert is a customer-friendly company that keeps their focus on providing you with what you need most. All plans are affordably priced and there are no hidden fees or fine print. Designed to ensure all seniors receive access to proper medical attention in case of any emergencies, this budget-friendly alert system offers complete peace of mind for anyone who wants to maintain their independence while still feeling reassured that help is available should they require it.
PROS | CONS |
---|---|
Affordable Plans with No Contracts or Minimums | Currently Does Not Offer Smartwatch Devices |
Lifetime Guarantee on All Equipment | |
Offers Both In-Home & On-the-Go Devices | |
Fall Detection, Medication Reminders, & Lockboxes Available | |
Uses a US-Based Call Center with 24/7 Live Agents | |
Backed by a 30-Day Risk-Free Guarantee |
How Does It Work?
Medical alert systems provide users with a way to access emergency services in case of a fall, injury, or accident. Using wearable devices and in-home equipment, individuals will be connected directly to a trained agent simply by pushing a button, 24 hours a day, 7 day a week. Quicker than trying to get to a phone, and with the ability to add on extras such as fall detection, these types of systems allow seniors to continue living in their own home independently while also remaining protected should they require medical assistance.
Recommended by doctors, nurses, pharmacists, and medical educators, One Call Alert is a top provider of emergency response systems and they have spent decades helping seniors to feel safe and secure in their homes. Their affordable plans and flexible packages include reliable equipment that is wearable, waterproof, and simple to use. Eliminating all of the unnecessary bells and whistles, each device from One Call Alert has been simplified so that there is no confusion and can be operated smoothly even when panicked or in distress.
Once activated, the wearable and in-home equipment will connect you to a US-based response center where a live agent is always available to take the call. Highly trained, these agents offer unparalleled support and will keep you calm as they navigate what to do next. If emergency responders are required, they will be immediately dispatched to your location and someone will remain on the phone with you until help arrives. At no point will you be left on your own, and you can always feel safe knowing that someone is with you no matter what happens.

In-Home Options
For customers who spend the majority of time at home, One Call Alert offers two device packages that give you protection both in and around your house. Connecting to either your landline or relying on a cellular connection, these in-home options both include a two-way speaker as well as a wearable help button that is waterproof and easy to use.
With in-home coverage you will be able to enjoy independent living, no longer feeling like you need to have someone around at all times or worry about what may happen. These devices are designed so that they require little to no effort, and can be activated quickly and easily should you require help. Monitored 24 hours a day, 7 days a week, your in-home equipment will make sure you get the right assistance no matter the situation.
Not only do you have around the clock protection, but your in-home package also come with additional benefits such as:
- A waterproof, wearable help button
- A device with a built-in speaker so you can talk and hear without using a phone
- 32-hour backup battery in case of power outages
- Free shipping
- No contracts or activation fees
- Free equipment
Although this type of equipment is designed for those who are predominantly at home, it does include a range of 1,300 ft. This means you can move freely around the house as well as around the outside of your property, allowing you the freedom to enjoy being outside, garden, or spend time with friends. However, if you are looking for additional protection when you are on-the-go, One Call Alert does offer mobile devices that travel with you discreetly and conveniently.
Mobile Devices
Protecting you at home and when you’re away, the mobile equipment from One Call Alert is powered by a cellular connection and offers a portable medical alert system that you can take anywhere. Relying on GPS technology, your location is consistently updated so that emergency responders can be dispatched to you without delay and they can find you even if you aren’t sure of the address. This means you don’t need to worry about using a cellphone or trying to flag down help, as one push of a button can connect you to a dispatcher immediately, no matter where you are.
Those who do their own shopping, travel, or simply enjoy getting out of the house should find that the mobile system offered by One Call Alert provides complete peace of mind so you can keep active without fear. Like with the in-home equipment, you will be provided with a wearable button that is sleek and discreet, as well as a portable two-way speaker that fits easily into your pocket or purse. Keeping both on you at all times, the system is completely dependable and is monitored 365 days a year so you can use it no matter the time or day.
Using AT&T’s cellular network, these mobile systems will work anywhere there is AT&T coverage which is expansive and covers a large portion of the USA. If you are unsure about whether or not AT&T is accessible in your area, you can always contact One Call Alert directly and they will be happy to check for you as well as answer any additional questions you may have.

Call Centers
When the time comes to use your medical alert system, you want to feel confident that you are going to be connected to someone who can actually help. Thankfully, with One Call Alert you will have access to some of the most highly trained agents in the country who specialize in emergency response and are quick to answer.
Completely based in the USA, the emergency response center is staffed with live agents all day every day. No automated messages or menu options, the moment you press your alert button you will be able to speak directly to a human who will then proceed to ask you questions about what’s going on. Patient, caring, and genuinely wanting to assist, the customer support offered by the monitoring centers is unparalleled and commonly mentioned by users who leave reviews for One Call Alert.
If English isn’t your first language then you will be happy to know that there is multi-lingual support available. Offering assistance in over 200 different languages, One Call Alert will ensure you speak to someone who can easily understand you and will be able to keep you calm and ask questions in the language that is easiest for you.
Plans & Pricing
One Call Alert has a variety of plans and payment options for you to choose from, with everything remaining affordable and flexible. Designed for seniors on a budget, the focus is on providing assistance to those who need it most and One Call Alert will work with you to find the perfect plan that gives you everything you want at a price you are satisfied with.
There are no contracts or activation fees associated with One Call Alert, nor are you required to pay for any of the equipment. Everything is shipped to your home free of charge and you can even choose the flexible payment schedule that suits you best. Pricing is completely upfront and transparent, and unlike other medical service providers One Call Alert clearly displays all costs directly on their website.
As for the plans themselves, there are 5 pre-set options to select from which range from in-home models to on-the-go mobile set-ups. Below is a breakdown of what each plan includes as well as the monthly rate for those on an annual subscription.
In-Home Landline | In-Home Wireless | Mobile On-the-Go | Mobile Double | Complete Protection | |
---|---|---|---|---|---|
Monthly rates with annual subscription | $22.95 | $29.95 | $32.95 | $39.95 | $36.95 |
Cellular Base Station | n/a | Included | n/a | n/a | Included |
Mobile GPS Device | n/a | n/a | Included | Included | Included |
Optional Medication Reminders | n/a | Included | n/a | n/a | Included |
Waterproof Wrist Buttons or Pendant | Included | Included | Included | Included | Included |
Optional Fall Button | n/a | Included | Included | Included | Included |
Monitoring Device | Included | Included | Included | Included | Included |
Two-Way Voice | Included | Included | Included | Included | Included |

Bottom Line
One Call Alert truly does stand out from other medical alert providers as they offer some of the best customer support around. Not only that, but their affordable and dependable equipment means you never have to worry about what might happen, and you can take comfort knowing that no matter what, help is just a push of a button away. Giving you your independence back, One Call Alert is committed to keeping you or your loved ones safe and they come highly recommended by medical professionals who agree that their system is effective and worthwhile to have.
If you are interested in learning more about One Call Alert, or if you want to take advantage of one of their low-cost plans, you can visit their website. There you will be able additional information about what they offer and you can even enroll in a subscription right away. Featuring no contracts, no activation fees, and lifetime guarantee on pricing, signing up with One Call Alert is risk-free and you will even be able to take advantage of their 30-day money-back guarantee if you aren’t satisfied. Check out One Call Alert today and see why more seniors choose them as their trusted emergency response provider.
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