LifeFone Review

Overview

If you have been searching for one of the most affordable medical alert systems, then look no further than LifeFone. Designed for seniors, or those with medical conditions that impact their daily lives, LifeFone is a simplified, easy to use system that keeps you safe both in the house and on the go. Providing 24/7 access to a professional agent, you are able to connect with someone immediately should you require assistance. No more struggling to reach a phone, or worrying that you can alert someone, LifeFone is activated with just a quick push of a button. 

With LifeFone you can regain your independence and freedom, knowing that help is always close by. Their monthly plans are affordable for anyone on a strict monthly budget, and you have access to all of the same features that are seen in more costly home alert systems. Around since 1976, LifeFone has been a pioneer in the medical alert community, and their long history has led to them producing higher quality equipment and more flexible plan options. If you are looking for that added security and peace of mind in your life, LifeFone has everything you need.

Key Features

One of the major highlights of LifeFone is that it is a seniors service that actually caters to seniors. A lot of care and thought has been put into the products, plans, and set-up to ensure that it isn’t overly complicated and is simple to understand and use. In an emergency, no one wants to be struggling to figure out how to call for help, so the easier a medical system is the more useful it ends up being. This is absolutely the case with LifeFone, and you will also find you aren’t paying for a lot of unnecessary features that you never use.

While the basic plans are simple and straightforward, that doesn’t mean LifeFone lacks any of the services that other medical alert companies offer. However, instead of being charged for all the extra features whether you want them or not, LifeFone has a wide range of low-cost add-ons that you can select if you want. 

It is truly LifeFone’s add-on selection that makes them stand out from their competitors, and they offer personalized and customizable plans that meet any senior’s need. Whether you are looking for something that just sits in your home for emergencies, or you want on-the-go care, LifeFone has plans for both. Not only that, but they enhance these options with extras like fall detection, daily wellness checks, and even medication reminders all for far less than other companies charge. 

Customers are able to cancel with LifeFone at any time, and there are no hidden charges or cancellation fees. Discounts are available for veterans or AARP members, and you can even add your spouse onto your plan for free. Paired with the promotions that are often run by LifeFone, you can be sure that you are getting the best price available and high-quality service to match.

At Home

For those who are only wanting a medical alert system for when you are at home, LifeFone has two choices available to you. Depending on whether you have a landline or not, you can choose between their at-home landline model, or their at-home cellular option. At their core, both of these models are exactly the same, with the only difference coming down to how they connect in your home. Besides that, both offer 24/7 access to a live agent, and can be paired with a necklace or bracelet pendant of your choosing.

Each at home unit features a durable base station that will sit somewhere central in your home. On the base is an emergency button, as well as a 2 way speaker for easy communication. Connected to that is your emergency SOS pendant which only has a single button, making it simple to use in a crisis. Once you push that button, your home base station will be activated and a live agent will be contacted and be able to speak to you. You can let the agent know what is happening, and they will then follow any instructions you have provided in your emergency care plan including dispatching an ambulance if needed. 

While the at home system will not provide coverage if you leave the house, you do get a wide range of connectivity inside the home. The standard connection range is 1,300 ft., allowing you to move around freely without dropping the signal. If your garden is also within this range, you will be free to enjoy your yard and garden without stress. However, if you plan on being out and about further than 1,300 ft., you may want to consider LifeFone’s on-the-go systems.

On The Go

Those who want increased freedom and flexibility may benefit from one of LifeFone’s on-the-go systems. With no range restrictions, or dependence on a landline telephone, these models will allow you to travel anywhere in the USA with full confidence and protection. When it comes to mobile systems, there are 4 for you to choose from.

• VIP Active®

A popular option from LifeFone is the VIP Active®, a sleek and modern piece of technology that is compact and easy to wear. By choosing this option, you will forgo having a home base station, and instead only rely on a wearable device that has a two-way talk feature built in. Lightweight and portable, there is no bulky device to lug around, nor is there a base station occupying part of your home, and thanks to built-in GPS it can identify your location whenever you’re out and about. 

• VIPx®

Those seeking the latest in medical alert technology may find that the VIPx® system offered by Lifefone is exactly what they have been looking for. A new device option that is smaller than more commonly used pendants, the VIPx® weighs less than a AA battery and fits comfortably in the palm of your hand. Available in 3 colors, the VIPx® system is a voice-in pendant that is water resistant and can pinpoint your location while also being connected to your personalized emergency care plan. It is a great choice for anyone who hates wearing larger, more noticeable pendants and it works nationwide using Lifefone’s AT&T or Verizon service. 

• Safe Watch Active®

A modern alternative to a traditional device, the Safe Watch Active® is a GPS-based watch that not only works as medical alert system but also encourages you to live a more active and healthy lifestyle. Connecting seamlessly to the AT&T LTE cellular service in your area, the Safe Watch Active® uses advanced location technology to consistently pinpoint where you are and features 2-way voice communications should you ever need to call for help. In addition to the allowing you to connect to a trained agent in case of an emergency, the Safe Watch Active® is also able to monitor your heart rate, track your steps, display the weather, and can have optional fall detection added on for an extra layer of protection.

• VIP Flex

One of the smallest, lightest, and most versatile medical alert devices available, the VIP Flex is a convenient and simple option for individuals who want at-home and on-the-go protection without any complicated technology or big learning curve. Featuring only a single, easy-to-press button that can be worn as a wristband, belt clip, or pendant, this medical alert device offers advanced location technology that can pinpoint where you are at any given time, and will summon help once activated for an immediate response from a highly trained LifeFone agent. Fully water resistant, and with an impressive battery life of up 5 days, the VIP Flex gives you the freedom to move about and enjoy life without worry, and you can even add on optional fall detection for only $5 more each month. 

Add-On Features

As mentioned previously, LifeFone is known for their wide range of add-on options, making them ideal for anyone who wants a more personalized and customizable plan. All of the add-on features are a la carte, and there is no pressure to pay for a feature that you don’t plan on using. Instead, just choose the things that match up with your needs and lifestyle in order to keep your monthly costs low.

One of the most popular add on features in fall detection, and this is priced lower with LifeFone than it is with similar companies. Fall detection is a life-saving feature that will automatically call the monitoring center if it detects that you have fallen down. In an ideal situation, any injury or accident that occurs will allow you time to press your button, but in some cases this may not be possible. If you happen to fall or become unconscious, and you cannot press your button, your device will do the work for you so that you get the help you need. At only $5 extra per month, this is half the price most companies charge and is a small price to pay for such an important piece of technology. 

Other add-ons that LifeFone offers include:

• Daily Check-In Calls
  
• Medication Reminders
• Lock Boxes
• Vanity Pendants 
• Carrying Cases
• Wall Mounted Help Buttons

Plans & Pricing

Choosing a plan with LifeFone really depends on what it is you need, as well as which system interests you the most. The best way to make this decision is to contact LifeFone directly, as their knowledgeable staff can help guide you and answer any questions you may have. As for pricing, this is going to depend on what you ultimately decide upon, as well as any promotions or offers that LifeFone is running. Again, to get an accurate idea of what you will personally pay it is important that you reach out to the company for detailed and accurate information.

With that said, LifeFone does provide general information about their plans and pricing, which has been compiled into the chart below.

Bottom Line

LifeFone is one of the longest running medical alert system companies, and their dedication to providing high-quality products shines through. With a focus on seniors and improving the lives of those who subscribe to them, LifeFone offers some of the best plan options at the most affordable prices. Plenty of add-on services make their plans highly customizable, giving you a more personalized experience and avoiding the one-size-fits-all mentality that offer companies have. With LifeFone you only pay for the services you want, and never pay for unnecessary extras.

Help is always just one push of a button away, and LifeFone makes sure that you are always instantly connected to a real person when you need to be. No waiting on hold or trying to find your phone, you get help within seconds no matter where you are. Simple systems and portable buttons take away any extra stress that may occur during an emergency and allow you to just focus on getting help. If you are looking to get back your independence and freedom, check out LifeFone and see how they can help improve your life.