Faye Review
Last Updated: February 2024
- 100% digital travel insurance
- 24/7 support available for emergency help, travel tips, and more
- Access a telemedicine network of 20K doctors via the Faye app
- Quick claims processing & speedy reimbursements via the Faye app
- Named a top travel insurance provider 2023 by The Wall Street Journal
Overview
Planning a trip is exciting but there is a lot that needs to get done before you step on that plane and take off. From booking flights to hotels, and even planning out your excursions, there’s a lot to consider to ensure your next vacation goes smoothly. But before you sign off on your to-do list and zip up that suitcase, there is one important addition that you want to make sure you’re equipped with – comprehensive travel insurance. Giving you complete peace of mind as you travel, a well-rounded travel policy from Faye offers real-time care you can depend on. Their flexible policies, quick claims & reimbursement process, and easy-to-use app keep you informed and protected and will help ensure your next trip is a smooth and safe one.
PROS | CONS |
---|---|
Simple & Streamlined Insurance that is 100% Digital | Application Process is Only Available Online |
Affordable Policies that Can be Customized | |
Utilizes a Convenient App for Managing Your Plan, Filing Claims, & Reimbursements | |
Offers On-the-Go Instant Reimbursement to the Faye Wallet, It’s Secure Digital Payments Pard | |
24/7 Chat Support with Travel Experts |
Why Choose Faye?
A fin-tech insurance platform that’s open to US residents, Faye is a modern opportunity for enrolling in travel insurance that allows individuals to enjoy whole-trip policies they need, at a price they are satisfied with. Designed to be quick, easy, and hassle-free, this innovative app makes getting a quote a breeze and eliminates lengthy applications and expensive plans that are typically associated with insurance. Instead, customers should find that getting covered takes little more than 60 seconds from start to finish, and is designed to genuinely provide what you’re seeking to make your next trip stress-free.
Completely digital, and with everything you need right at your fingertips, Faye is travel insurance that is built to make sure things actually go right, instead of just waiting for them to go wrong. The comprehensive policies offered include a wide range of benefits for your health, your trip, and your stuff, and it goes above-and-beyond what is generally offered to consistently deliver person-first coverage that works thanks to their around-the-clock assistance. And with their unique Faye wallet, you can also take advantage of near-instant reimbursements on common travel inconveniences (think luggage and flight delays) even when you’re on the go, and approved claims are paid instantly so you are never left stranded or out-of-pocket for circumstances beyond your control.
Not only does Faye make applying, filing, and being approved simple, but they also offer outstanding support from a top-tier team of travel experts. Available 24 hours a day, 7 days a week, there is always someone standing by ready to answer your questions and provide assistance no matter where you are in the world. With Faye you are never alone, and your policy gives you full support for your entire journey, each and every time you travel.

How Does It Work?
The team behind Faye has launched this platform with the ultimate goal of delivering fast and comprehensive travel insurance – something they have successfully achieved. Bringing together a dedicated, committed, and impressive team of experts, Faye manages to provide customer-focused service that eliminates a lot of the common hassles and stressors typically associated with insurance. By ditching lengthy application forms and over-the-phone requirements, this modern insurance provider has built a seamless app that speeds up everything and can have you covered and insured in no more than 60 seconds from when you start.
To get started with Faye all you need to do is head on over to their website where they will ask you a few simple questions about you, your travel companions, and your upcoming trip. These answers will allow the platform to generate a quote based on what it expects you may need, however you are welcome to further customize your coverage as you proceed. Before you pay, you will be shown exactly how much your coverage will cost, how much reimbursement would be provided in the case of a cancellation, and exactly what is covered under the terms of your policy. You also get to choose from a few add-ons that you can add on to your trip if relevant, such as car rental care, pet care or cancel for any reason (CFAR) coverage. If you are happy with everything shown, you can then proceed to checkout and in under a minute you are done, protected, and ready to hit that open road.
After enrolling in a travel insurance policy, the next thing you will want to do is download the Faye app which is available for both iOS and Android. This convenient app includes everything you need to manage your policy, file claims, receive reimbursement, and even stay up-to-date on any flight changes or travel alerts. Completely free, the Faye app is one of the features that is unique to this company and what helps them stand out from other providers as a more modern, accessible, and easy-to-access solution. In fact, it was just named one of the must-download travel apps of 2022 by Fodor’s Travel.
What’s Covered?
Faye isn’t just known for their fast and accessible application and reimbursement methods, they also offer seriously comprehensive policies that give you full coverage for your trip, your health, and your stuff. Designed to protect your entire well-being, these robust policies ensure you are covered for everything you might need, while at the same time not over-insuring and overcharging in the process. Their Insurance policies also take into account the new and ever-changing circumstances surrounding COVID-19, so you can travel with confidence even if you find yourself delayed and forced to stay somewhere longer than expected.
Some of the common travel coverage and care that is included with a Faye policy includes eligible reimbursement for:
- COVID-19 Expenses
- Trip Cancellation
- Emergency Medical Expenses
- Pre-Existing Medical Conditions
- Trip Delay
- Trip Interruption
- Lost or Damaged Belongings
- Emergency Medical Evacuation
- Non-Medical Emergency Evacuation
- Trip Inconveniences & Snafus
If you are interested in further expanding your coverage, Faye does offer optional add-ons that can be included with your standard policy. Potential available add-ons include:
- Rental Car Care
- Cancel For Any Reason
- Pet Care

Faye Wallet & Claims
One of the most unique things about Faye is their modern, digital approach to insurance that seeks to simplify and streamline the process so that it’s easier and more efficient than ever before. A great example of their innovative thinking can be seen with the Faye wallet, a simple and digital payment card that is housed in your phone and ready to be used whenever necessary. Thanks to the Faye Wallet, you won’t have to worry about on-the-go expenses should something go wrong as all eligible and approved travel inconveniences and claims will be automatically loaded onto your card instantly giving you immediate access to funds. Use Faye Wallet just like Apple Pay and Google Pay if the airline loses your luggage and you have nothing to wear, rather than paying out of pocket. Don’t want to use Faye Wallet? No problem. Transfer funds directly to your bank account.
You will also have the option of requesting your reimbursements be sent to you by check, however your digital wallet does offer the fastest and most immediate opportunity to use eligible funds while you travel. Designed to ease any hiccups or roadbumps you face, this ingenious design truly helps Faye to stand out from competitors and is a big reason why so many Americans find this to be one of the best choices for comprehensive travel insurance.
Faye Cost
How much you will spend on a comprehensive policy from Faye depends heavily on your trip, your needs, and what add-ons you’re most interested in. With that said, Faye does an amazing job of keeping their policies competitively priced and can be perfectly tailored so they deliver well-rounded coverage you can depend on.
If you’re interested in seeing how much your next trip would cost, you can always visit the Faye website directly. There you will be able to fill out their 100% free application form that can tell you in 60 seconds what the premium would be. Filling out the application won’t cost you anything, and there is no commitment to enroll required. Instead, it’s just a simple and fast way to get a real quote and to help you decide if Faye travel insurance is right for you.

Bottom Line
Before you head out on your next big trip, make sure you have the proper coverage to protect you and your travel companions should something go wrong. No one wants to be stressed or worried while on vacation, and thanks to Faye you can enjoy well-rounded insurance that keeps you protected while you’re on the go. Featuring fas and comprehensive policies that have been completely modernized, this innovative provider has redefined what it means to apply for insurance and they make it a hassle-free process that takes only 60 seconds to complete. Providing access to immediate funds on all eligible claims, and with 24/7, 365 support always at your fingertips, Faye is a dependable and trustworthy insurance provider that has designed policies that truly puts their customers first.
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